Privacy policy

1. Introduction

Welcome to CanvasArtProUs ("Site," "we," or "us"). We value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your Personal Information when you visit or make purchases through our Site. By accessing or using our Site, you acknowledge and agree to the practices described in this Privacy Policy. Please take a moment to read this Policy carefully.

2. Contact

For any inquiries, concerns, or complaints related to this Privacy Policy, our privacy practices, or your personal information, please contact us via email at canvasartprous@gmail.com or by mail using the following details:

826 Dogwood Drive Garland, TX 75040 United States

3. Collecting Personal Information

When you interact with our Site, we may collect the following types of Personal Information to enhance your experience and fulfill our services:

  • Device Information: We automatically gather certain information about your device, including your IP address, browser type, time zone, and interaction with our Site. This data helps us optimize our Site's performance and conduct analytics to enhance user experience.

  • Order Information: To process your orders and provide our services, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Customer Support Information: When you contact us for assistance, we collect the information you provide to offer effective customer support.

4. Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with their information, please contact us to request its removal.

5. Sharing Personal Information

We may share your Personal Information with trusted service providers to facilitate our services and fulfill our commitments to you. These include:

  • Shopify: Our online store is powered by Shopify, and your Personal Information is shared with them to enable secure transactions and order processing. You can learn more about how Shopify uses your data in their Privacy Policy.

  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property.

6. Behavioural Advertising

We use your Personal Information to provide you with relevant advertisements and marketing communications. This involves sharing data about your Site usage, purchases, and interaction with our ads on other websites with our advertising partners. You can opt out of targeted advertising through the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


7. Using Personal Information

We use your Personal Information to provide, improve, and personalize our services. This includes:

  • Processing orders, payments, and shipments.
  • Keeping you informed about new products, services, and offers.
  • Responding to your inquiries and providing customer support.
  • Analyzing Site usage to enhance performance and user experience.

8. Lawful Basis

For residents of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Consent
  • Performance of a contract with you
  • Legal obligations
  • Protection of vital interests
  • Tasks carried out in the public interest
  • Legitimate interests that do not override your fundamental rights

9. Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you have any questions about data retention or wish to request erasure, please contact us.

10. Automatic Decision-Making

We engage in limited automated decision-making to prevent fraud, but it does not have a significant legal effect on you.

11. Selling Personal Information

Our Site sells Personal Information as defined by the California Consumer Privacy Act (CCPA).

12. Your Rights

If you're an EEA resident, you have rights to access, port, correct, update, or erase your Personal Information. For California residents, you have the right to access and correct your data. Please contact us for assistance.

13. Cookies

We use cookies and similar technologies to improve your browsing experience and provide our services. You can manage cookies through your browser settings.

14. Changes

We may update this Privacy Policy to reflect changes in practices or legal requirements. We encourage you to review this Policy periodically.

15. Complaints

If you have concerns about our data practices, please contact us. If unsatisfied with our response, you have the right to lodge a complaint with relevant data protection authorities.